We want you to be absolutely delighted with the products you purchase from Ultra E-Bikes.com. We offer a 14-Day Satisfaction Guarantee and if you are not 100% satisfied with your order, you can return it for a refund.* The product (s) must be in an unused condition with the original packaging and manuals.
*Exclusions - Since we are authorized dealers of many brands, it is recommended the return policy is read that applies to the selected brand.